Resy has grown a lot in the past 10 years, and we're celebrating by shining a light on some of the restaurateurs who grew alongside us in our earliest days. In this special series, star players from across the U.S. shared what they've learned over the years, how their restaurants have evolved, and much more.

When was the last time you made an effort to re-engage customers to get them to come back? If you've yet to market to current customers after the sale, now is a good time to build a cohesive strategy for customer retention. Today, we'll look at how to get started.

Understanding the average customer retention rate by industry can help you learn how your business is performing relative to others.

Knowing the average customer retention rate of your industry can help you learn how your business is performing relative to others.

Customer acquisition cost is the total cost of acquiring a single customer, and lowering it can make your sales margins that much bigger.

Did you know Oreos weren't the OG sandwich cookie? This historical retelling is chockful of schemes, marketing, and *checks notes* kosherization?

Champagne flutes aren't doing your bubbly any favors.

Most, if not all, of these products can be organically, mechanically, and chemically recycled. In order to make that happen, we need to do more than understand how these processes work and properly dispose of our trash; we also need to require our government to create better regulation and ensure that companies change the way they package or develop their products.

If you’ve spent even five minutes on the beauty side of TikTok, you’ve undoubtedly come across an influencer wearing a Darth Vader–style mask with light emanating from its perimeters or waving a glowing wand over their face. Light therapy via at-home LED (light-emitting diodes) devices is trending in skin care right now, but it’s not just a fad.

If you have a limited amount of space and sunlight — and even more limited experience — you can still reap the benefits of houseplants via these easy-to-care-for options.

You wake up and start scrolling on Instagram before getting out of bed, liking a friend’s picture of her new Vans. While driving to work, Taylor Swift plays on the radio. Bored at your desk, you open up Tumblr and reblog a bunch of memes that only the most internet-literate people would understand. After walking by a mirror, you wonder if it’s time for a new hair color. So, you pull up a hair dye color quiz online to think it through.

If you always make a beeline for name brands like Ben & Jerry’s, Oatly and Skyr when shopping for groceries, then you know firsthand how powerful brand loyalty is. The same is true if there’s a shop you always go to, even if it’s farther or more expensive than other options.